Making A Purchase 

Just click ‘Buy online’ and add your Cactus Tongue into the shopping cart. Make sure you only order the quantity that you want. After you have checked your ‘Shopping Cart’, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order. For shipping to destinations not shown, please contact us. We accept payment by all major credit and debit cards via PayPal.

Guarantee 

We guarantee your satisfaction. See our Returns Policy.

Liability 

Taylor Biddle Design Ltd will not be liable for any or all loss, damage or injury to any person, persons or property of the person or possessions of the person in the misuse of this product and are not liable to any other third party in such misuse of this product or using it in an inappropriate way.

Contacting Us 

If you need to contact us, please email jon@taylorbiddle.co.uk  Alternatively, call on International 
+44 (0)1326 241 456 or write to us at:
Chymder Farmhouse Studios, Cury Churchtown, Helston, 
Cornwall, TR12 7BP, United Kingdom.

Privacy Policy 

Taylor Biddle Design Ltd does not disclose buyers' information to third parties. Cookies are used on this shopping site to: a. keep track of the contents of your shopping cart once you have selected an item, b. to store delivery addresses if the address book is used and c. to store your details if you select the 'Remember Me' Option.

 

Returns Policy 

We supply only the highest quality product and are confident that you will be delighted with it. However, if you are unhappy with the product, you can return it for a refund under the guidelines as below. The product must be returned unused in its original condition including wrappings and packaging. We will refund you the cost of the product excluding the cost of the postage and packaging, as long as the item is returned within 14 days of your receipt of the goods. You will be responsible for the cost of returning the product. If the product was faulty, or not ordered by you, please contact us before returning the item and we will instruct you on the complete returns procedure. We recommend returns must be sent via an insured method of postage, including signature because we will not be able to refund goods that have not reached us. Please ensure that your full details are returned with the package and the reason for return. Your statutory rights will be upheld.

Cancellation 

You have the right to cancel your purchase at any time either before or up to 7 days following the day you receive the goods by:
• E-mailing us at jon@taylorbiddle.co.uk stating your name, description of the goods and the order number of the cancelled order, or
• Phoning us on +44(0)1326 241456 (Monday to Friday from 9am to 5pm excluding public holidays) - please have your order reference number and delivery details to hand.

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